If the floors you re climbing are shorter than 10 feet you may find that the fitbit tracker s floor count doesn t exactly match how many floors you ve gone up.
Fitbit charge hr stopped counting floors.
Before that average was probably 30 a day.
This story happened to me in 2015 while wearing a fitbit charge hr fitness tracker.
A pressure difference equivalent to about 10 ft is counted as 1 floor.
It was counting floors accurately but over the past few days it stopped counting floors.
Since sunday it has stopped counting floors i have 0 recorded in last 3 days.
For example if you climb 3 floors that are 8 feet tall for a total gain of 24 feet then the fitbit tracker might only tell you 2 floors because it assumes that each floor is 10 feet.
I ve had my charge hr for about 2 3 months now.
I believe that if you only own a flex 2 you shouldn t see the floor counting tile on the display although if you ve ever owned a tracker that does have an altimeter then this may not apply.
Any ideas what might be going wrong here.
I went down and up the stairs 3 times yesterday and twice today but still no floors are counted.
Partial floors are not counted so if you climb 15 ft you get credit for one floor.
I realized this on the second day and looked at the blog and reset it as directed.
I tried rebooting my charge 2 but that didn t work.
In the meantime i switched to the newer fitbit charge hr 2.
If you have a fitbit blaze fitbit charge or charge hr fitbit charge 2 fitbit one or fitbit surge.
It does not track the floors climbed.
It worked for one day i woke up in the morning and it did not work that day then recorded one floor but not the rest.
I have read some possible reasons like stopping on the flight of stairs but that s not the case.
The unit uses the air pressure altimeter to count floors and it only counts floors going up not down.
Hold down the buttons on your device until the lights on your tracker flash or you see a fitbit logo.
I usually do around 10 15 and that would be the case for the last couple of days.
I ve turned off and back on.
Many users have had a problem with their trackers counting too many floors check this link but fitbit has blamed it on weather conditions air pressure wind and such and maybe some other stuff you might want to post there they said they were checking the accounts which had very high floor counts in order to fix this problem.
The fitbit flex 2 does not have the hardware to count floors.
For the past couple of days i noticed my charge hr is counting 50 more floors than what i normally do.
If you have a fitbit alta or fitbit flex 2.
Although i haven t tested this trick with the new.
It s fully charged etc.
My fitbit has been working fine for year or so i ve had it.
