I have noticed that if i go up the two flights in one continuous trip it will count only one floor.
Fitbit double counting floors.
Fitbit trackers that count floors use an altimeter to calculate how many floors you ve climbed.
I ve seen the suggestion to restart the charge so will try that tomorrow.
After updating my charge 3 with the latest software my step count is counting two steps for every one as well as the floors climbed.
It is showing me reaching my step goals way earlier than i should and i haven t changed my exercise routine since the update.
I live in a house which has three floors with two flights of stairs.
It s fully charged etc.
If i pause after one floor then make the next flight it will count two.
84 floors today when it should be under 20 probably more like 10.
It s now registering about 3 out of every 4 or 5 flights.
Make sure the contacts on your charging cable and fitbit are clean.
I assume that fitbit haven t started pushing upgrades to the device.
My fitbit has been working fine for year or so i ve had it.
It does not count floors accurately and i have been trying to determine when it does and doesn t count.
Your device registers one floor when you climb about 10 feet at one time.
Another cause of inaccurate floors is moisture.
I do a double tap just to be sure.
An altimeter is a sensor that calculates altitude based on atmospheric pressure.
10 feet is an average between residential and commercial floor heights.
I ve turned off and back on.
Since sunday it has stopped counting floors i have 0 recorded in last 3 days.
Atmospheric pressure decreases with increasing elevation so the tracker calculates elevation gain based on the reduction in atmospheric pressure.
This seems to have changed within the last couple of days.
If the floors you re climbing are shorter than 10 feet you may find that the fitbit tracker s floor count doesn t exactly match how many floors you ve gone up.
In the last 2 3 days the floor count has gone excessively high.
Before that average was probably 30 a day.
Fitbit devices that count floors have an altimeter sensor that can detect when you re going up or down in elevation.
Fitbit devices that count floors have an altimeter sensor that can detect when you re going up or down in elevation.
Before you toss your fitbit into the closest drawer out of frustration here are some troubleshooting tips from the company.
The device on your wrist takes these readings to estimate.
Double check that your charger is securely connected to your device and usb port.
