Your charge 2 is counting too many floors.
Fitbit records too many floors.
The reason i m asking this is because the altimeter that the trackers that count floors have i s a sensor that calculates altitude based on atmospheric pressure.
I measured my stride to set it up and i ve been impressed with how accurate it s been.
Whenever there is a storm brewing my fitbit seems to claim more floors.
In this case there are a couple of things that may be causing your tracker to record extra floors.
Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed.
If the number of floors counted is significantly off please reply to me so i can determine which steps should we take next.
Walk up the 2 flights in a row trying not to stop at any point.
Put on your tracker and check the number of floors before you begin to walk.
By any chance have you left the tracker close to a fan.
I believe the fitbit tracker uses an altimeter to determine floors by barometric pressure.
I have had my fitbit one since march.
Too many floors recorded.
Fitbit devices that count floors have an altimeter sensor that detects when you go up in elevation.
Your device registers 1 floor when you climb about 10 feet or 3 meters.
It feels like every single time i reply to support i get a response back that is somehow even less helpful than the previous responses and i don t think support is reading the history to even know what they re replying to at this point.
It s been known to generate extra floors when there are air currents.
This is the story of how i managed to climb 700 floors without actually climbing 700 floors earning the.
Though your tracker is designed to look for pressure changes based on elevation gains pressure changes due to other causes such as a gust of wind a weather change or opening a door can occasionally cause your tracker to.
Heydy community moderator fitbit.
I tested it out and sure enough that.
From the fitbit app dashboard tap or click the account icon.
Part of fitbit s community system are badges you can achieve by hitting some milestones.
Of course the app shows too many floors because it gets its data from the tracker which is wildly miscounting floors.
I just received the following insanely unhelpful response.
It s inner altimeter will calculate altitude based on atmospheric pressure.
It also has to make an assumption about how many feet a floor is so it s possible that the actual distance between your floors differ which could also throw off the numbers.
Choose your device and follow the on screen instructions to continue.
Keep in mind that your charge 2 records a floor climbed every time it detects an elevation gain of 10 feet combined with constant motion and does not count floors descended.
Tap set up a device.
Today it said 39 when i know it s only been 7 i ve seen the posts regarding barometric press.
Too many floors recorded.
Thanks for taking the time to report the situation you are experiencing with your charge 3 tracking floors.
Once you reach the top of both flights of stairs stop to look at the number counted.
